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EXPERT SERVICES

Human expertise AI can't replace

Automated scanning detects only part of all barriers. Our manual audits test your real user flows by hand, including with assistive technology, and map findings to WCAG, the AODA, the Accessible Canada Act, the ADA and Section 508.

Custom quotes based on site size and complexity

Why automated tools aren't enough

Automated scanners can't evaluate whether alt text is meaningful, navigation is logical, or forms are usable with assistive technology. They miss context, user experience, and complex interactions. Manual testing covers what machines cannot.

COMPREHENSIVE METHODOLOGY

What makes our audits different

Automated coverage plus hands-on testing by people

Manual + Automated Testing

Our axe-core based scanner covers the machine-detectable issues. People then test what automation cannot judge.

Assistive Technology Testing

Hands-on testing with screen readers and keyboard-only navigation across your key pages and user flows.

Detailed Remediation Report

Prioritized findings with screenshots, code samples, and step-by-step remediation guidance your developers can act on.

WCAG Success Criteria

Testing against WCAG success criteria at your target conformance level, typically Level AA.

Mapped to Canadian and U.S. Rules

Findings mapped to the AODA and the Accessible Canada Act, and to the ADA and Section 508 for U.S. sites.

What we test

Visual, motor, screen reader and cognitive accessibility

Visual Accessibility

  • Color contrast ratios
  • Text resizing
  • Focus indicators
  • Visual hierarchy

Keyboard & Motor

  • Full keyboard navigation
  • Focus order
  • Skip links
  • Touch targets

Screen Reader

  • Heading structure
  • ARIA implementation
  • Alt text quality
  • Form labels

Cognitive

  • Clear language
  • Consistent navigation
  • Error identification
  • Timing controls

Our audit process

From scoping to remediation guidance

1

Scoping & Planning

We review your site, identify key user flows, and define testing scope based on your compliance requirements.

2

Automated Scanning

Automated scans with our axe-core based scanner flag machine-detectable issues on the pages in scope.

3

Manual Expert Testing

Pages and flows are tested by hand against WCAG criteria, including with assistive technology.

4

Report & Prioritization

Detailed report with findings, severity ratings, and prioritized remediation recommendations.

5

Remediation Guidance

Optional: we walk your developers through the fixes and re-test the issues they address.

Audit packages

Choose the right level of audit for your needs

Essential

Up to 25 pages

  • WCAG 2.2 AA testing
  • Automated + manual testing
  • Detailed PDF report
  • Remediation guidance
  • Findings mapped to AODA, ACA, ADA, Section 508
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RECOMMENDED

Professional

Up to 75 pages

  • Everything in Essential
  • Key user flow testing
  • Assistive tech deep dive
  • Developer consultation call
  • Re-test of fixed issues
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Enterprise

Unlimited pages

  • Everything in Professional
  • Full application audit
  • VPAT documentation
  • Ongoing remediation guidance
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Common questions

Everything you need to know about our expert audits

How is an expert audit different from automated scanning?
Automated scanning detects only part of all accessibility barriers. It cannot judge whether alt text is meaningful, whether navigation is logical, or whether a complex interaction works with a screen reader. A manual audit tests those things by hand, including with assistive technology.
How long does an expert audit take?
It depends on the size and complexity of your site. We agree on scope and a timeline with you before the audit starts.
Which laws do the findings cover?
Findings are mapped to WCAG and to the AODA and the Accessible Canada Act for Canadian organizations, and to the ADA and Section 508 for U.S. organizations. An audit documents issues and fixes; it is not a legal opinion or a guarantee of compliance.
Do you test with people who use assistive technology?
The audit itself is performed by our team. For feedback from people with disabilities, see our separate User Testing service.
What's included in the audit report?
The report includes an executive summary, the methodology, findings by WCAG criterion, severity ratings, screenshots and code samples, and remediation recommendations.
Can you help fix the issues you find?
We provide remediation guidance: our team explains each fix to your developers and re-tests the issues they address. Your developers make the code changes.

Built on human expertise, driven by impact

An audit is not a box to check. It finds the barriers that keep people with disabilities from using your site, and gives you a clear plan to remove them.